Mic and Volume Control Support
- lstubbins8
- Jan 15, 2024
- 2 min read
Updated: Dec 19, 2025
Experiencing Audio or Mic Issues with Your STEALTH Headset?
If you’re experiencing audio or microphone issues with your STEALTH headset, we recommend starting with some basic troubleshooting. This will help identify whether the issue is related to the headset itself or the device it’s connected to.
Step 1: Check Mic & Volume Settings
Mic Check (All Models)
Ensure your microphone is not muted.
Ensure that your mic switch or button (depending on headset model) is set to the unmuted position.
On PlayStation, also check that the controller mute button is not enabled.
Volume Check
Ensure the volume is turned up.
Then confirm volume levels within your console or PC settings.
Make sure:
Headset volume is set to maximum in system settings
Chat and game audio are balanced correctly
Output is set to Headset / Headphones
Step 2: Test the Headset on Another Device
To rule out a headset fault, connect it to another device with a 3.5mm jack, such as:
A mobile phone
A tablet
A laptop or PC
Try making a phone call or recording a voice note:
If both audio and mic work, the headset is functioning correctly.
This indicates the issue is likely related to console, controller, or in-game settings.
No Spare Device?
If you don’t have another device with a 3.5mm port:
Test the headset using a different controller.
A damaged or dirty controller jack can prevent proper audio or mic function.
Step 3: Console & PC Voice Tests
Xbox Voice Test
Press the Xbox button on your controller
Go to the People tab
Select a friend and choose Send Message
Select the voice recording option
Record yourself speaking, then play it back
If you can hear yourself, the mic is working correctly
PlayStation Voice Test
Go to Settings > Sound > Audio Devices
Set Input Device and Output Device to Headset Connected to Controller
Set Output to Headphones to All Audio
Select Adjust Microphone Level
Speak into the mic until the indicator stays within the “Good” range
PC Voice Test (Windows)
Type Sound Settings into the Windows search bar
Ensure:
Correct Output Device (headset)
Correct Input Device (headset mic)
Scroll to Test Your Microphone
Speak into the mic and confirm the input level responds
Still Having Issues?
If you’ve completed all steps and are still experiencing problems, the issue may be related to:
Console system settings
In-game voice chat settings
Controller compatibility or wear
If you require further assistance, please get in touch with our Customer Support team at Contact Us | STEALTH